Privacy policy
This policy describes how Estaleads collects, uses, stores and protects personal data processed through the platform.
1. Data processed
- Account data: name, professional email, role.
- Business data: prospects, contacts, properties, deals, activity history.
- Technical data: application logs, IP address, session information.
2. Purposes
- Providing the CRM service and managing accounts.
- Commercial performance tracking and dashboards.
- Security, fraud prevention and audit.
- Customer support and continuous product improvement.
3. Legal basis
Processing is mainly based on contract performance, legitimate interest (security/service quality) and, where required, consent.
4. Retention period
Data is retained for the duration of the contractual relationship, then archived according to legal obligations and evidence needs.
5. Recipients
Access is limited to authorized users and technical processors required for operations (hosting, security, monitoring), bound by confidentiality obligations.
6. Your rights
You may request access, rectification, erasure, restriction or portability of your data, and object to certain processing: contact@estaleads.com.
7. Security
Estaleads implements technical and organizational measures: access control, logging, password hashing and backups.
This policy is provided for information and may evolve with legal requirements and product changes.